A common question from people interested in On Call Central is, “How does an automated system determine if a call is urgent or non-urgent?” This is a great question that is on the mind of many people. As with any … Read More
This updated video provides an updated overview of On Call Central’s functionality and how it can benefit your business.
The August 18th issue of the New England Journal of Medicine contained what has to be one of the most robust studies of medical malpractice risk ever conducted. Anupam B. Jena and a bunch of other smarties at Harvard Medical … Read More
At On Call Central, we take security and patient privacy seriously. One of the questions we frequently receive relates to the manner in which we send SMS notifications to providers. On Call Central SMS notifications are conspicuously absent of protected … Read More
In the past several weeks I’ve been speaking with providers and practice managers frustrated by the quality of after-hours communications. Despite dissatisfaction with their current service, many providers have the impression that a live service is somehow better for patient … Read More