On Call Central

1435 Vine St.
Suite 200
Cincinnati, OH 45202

Monday to Friday: 9am - 5pm
Technical Support 24/7/365

After Hours Support

If you have an after hours support request, you can reach us at 1-888-400-2514. This number is for emergencies such as outages or system failures. Other inquiries need to be directed to our support desk. Non-emergent issues, such as changing the provider on call, are more appropriately handled through your On Call Central web interface. Voice menu recordings are handled during during normal office hours.

Daytime Support

During business hours, please direct support requests to our support ticket system. You also may call us at 1-855-5-ON-CALL, and select option 2 for support. All support requests, including those received over the phone, will be logged into the support ticket system, and handled in the order in which they are received.

Got A Question?

If you have a question, the best place to ask is our support ticket system.