If you have an after hours support request, you can reach us at 1-888-400-2514. This number is for emergencies such as outages or system failures. Other inquiries need to be directed to our support desk. Non-emergent issues, such as changing the provider on call, are more appropriately handled through your On Call Central web interface. Voice menu recordings are handled during during normal office hours.
During business hours, please direct support requests to our support ticket system. You also may call us at 1-855-5-ON-CALL, and select option 2 for support. All support requests, including those received over the phone, will be logged into the support ticket system, and handled in the order in which they are received.