Family Practice Associates of Lexington

As one of the largest independently owned primary care groups in Central Kentucky, Family Practice Associates of Lexington has been a leader care delivery and practice management for many years. The practice, consisting of 9 physicians 2 mid-level providers, and one licensed family therapist, was an early adopter electronic health records—implementing these information systems more than a decade before most of its peers. Family Practice Associates’ expertise and willingness to embrace technological change has allowed it to become one of the only Level II Patient Centered Medical Homes (PCMH) in Lexington, Kentucky. Download this On Call Central case study to learn how Family Practice Associates modernized the manner in which they handle after hours patient calls, and how they used their improved process to help secure Level II PCMH recognition.