See On Call Central for yourself.
A discovery call or demonstration is the perfect way to find out if On Call Central can help your practice. Book a one-on-one meeting to learn about the platform, and to see an overview of our web, telephony, and mobile applications.
Pick a time that works for you
A focused 30 minutes — built around your practice.
Our team will walk you through the parts of the platform most relevant to your specialty and call volume, then answer any questions about pricing, setup, or HIPAA.
A quick conversation about your practice
Tell us about your workflow, provider coverage, and call volume so we can recommend the best setup for your team.
A guided tour of the platform
See the dashboard, on-call scheduling, voice menus, tiered notifications, telephony system, and iOS/Android apps in a live walkthrough tailored to your medical practice.
Pricing, setup, and your free trial
We'll review per-provider pricing based on your practice size, including any group discounts you may qualify for and any add-on features your team may need. We'll also outline what an On Call Central rollout would look like for your practice.
Call us, we're happy to help.
Reach our team Monday–Friday during business hours and we'll walk you through everything.
- Free two-week trial with guided onboarding
- Flat per-provider pricing — no contracts
- HIPAA-compliant by design
- 24/7/365 US-based support
Demo questions, answered.
Everything you need to know before booking a walkthrough of On Call Central.
What happens during the demo?
An On Call Central specialist will walk you through the platform features most relevant to your practice, including scheduling, voice menus, notifications, call handling, and the web and mobile apps. You'll also have time to ask questions about setup, workflows, pricing, or HIPAA compliance.
How long is the demo?
Most demonstrations take about 30 minutes. We keep the session focused and tailored to your practice size, specialty, and after-hours workflow.
Is the demo live or pre-recorded?
This is a live one-on-one demonstration with a real team member. You'll see the actual platform in use and can ask questions throughout the walkthrough.
Will we review pricing during the demo?
Yes. We'll review per-provider pricing, any available group discounts, setup requirements, and optional features based on your practice's needs.
Is On Call Central designed specifically for medical practices?
Yes. On Call Central is built exclusively for healthcare providers and medical practices, with workflows designed around urgent patient communication, on-call schedules, and HIPAA compliance.
Is On Call Central HIPAA compliant?
Yes. On Call Central is designed from the ground up for HIPAA compliance and healthcare security. All customer data, call records, transcripts, notifications, and communications are encrypted and securely stored behind authenticated login portals with role-based access controls.
The platform maintains detailed records of after hours interactions, including call recordings, timestamps, transcripts, provider notifications, and communication history. Customer calls and interactions are securely archived indefinitely, allowing medical practices to review communication history, maintain documentation, and support internal accountability and compliance processes.
Can multiple team members attend the demo?
Absolutely. Many practices invite office managers, physicians, administrators, or IT staff to join the walkthrough so everyone can see how the system works.
How quickly can On Call Central be set up?
Many practices can be fully set up the same business day if setup forms are completed before noon. Practices may also choose any future business day for activation. Most practices choose the next business day, while larger groups sometimes schedule setup several days or weeks out to allow time for internal meetings, training, or documentation.
Do you support after-hours call routing for multiple providers?
Yes. On Call Central is designed to support practices with multiple providers, rotating call schedules, and complex multi-specialty after-hours workflows. Calls can be routed based on provider schedules, departments, escalation rules, urgency level, and custom voice menu selections.
Can On Call Central replace a traditional answering service?
Yes. On Call Central was designed to replace traditional medical answering services with a fully automated, HIPAA-compliant platform. Instead of relying on live operators to relay messages manually, calls are routed instantly according to your practice's customized workflows, reducing delays, miscommunication, and operator error.
Does the platform include mobile apps?
Yes. On Call Central includes mobile apps for both iPhone and Android, allowing providers to manage schedules, receive notifications, review transcripts, and return calls using the practice caller ID from anywhere.
Do you support bilingual answering workflows?
Yes. On Call Central can support both English and Spanish call flows, and additional language options may also be available depending on your practice's needs.