Top Ten Reasons To Fire Your Medical Answering Service
Over the past several months I’ve had the opportunity to speak with many physicians and practice managers interested in On Call Central as a replacement for their medical answering service. The discussions frequently return to a handful of key points, and I have compiled these into a top ten list of reasons you should fire [...]
Medical Answering Services And Documentation of Calls
In developing On Call Central as an alternative medical answering service, one of the issues we have attempted to address is provider non-compliance as it pertains to the process of documenting patient phone interactions. In research the scope of the problem, we not only spoke with a large number of providers, but looked for peer-reviewed [...]
